Overview
Netcall, a customer-experience software company based in the U.K., has announced a substantial rise in pretax profit for fiscal year 2023. This growth can be attributed to the company's recurring revenue contracts and success in acquiring new customers through its cloud offering.
Financial Performance
For the year ending June 30, pretax profit reached £4 million, a significant improvement from the previous year's figure of £2.3 million. Additionally, revenue increased from £30.4 million to £36 million, driven by strong cloud sales and customer growth.
Adjusted Earnings
Netcall also saw a boost in adjusted earnings before interest, taxes, depreciation, and amortization (EBITDA). This metric, which excludes exceptional and other one-off items, rose to £8 million from £6.4 million. The increase can be attributed to higher sales.
Investment in Cloud Offering
To capitalize on anticipated future demand and take advantage of recent customer wins and a growing pipeline of potential customers, CEO Henrik Bang announced that Netcall will further invest in its cloud offering.
Outlook
Netcall remains optimistic about sales momentum in early fiscal year 2024. The company expects to achieve a revenue of £31.4 million for the upcoming year.
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